Experience: In-Room Amenities

Experience: In-Room Amenities

This guide will help you set up In-Room Amenities as an experience to start receiving bookings for your property. 

Step by Step

  2. Navigate to Experiences, and then Catalogue 
  3. Click on Create Experience
  4. Enter an experience Title
  5. Select In-Room Amenities as the experience type, and click next
  6. In the next steps, you will be asked to enter:
    1. Short Description
    2. Long Description
    3. Choose the Product Category (If the one you are after is not there, click on Create a new category without leaving the creation Wizard)
    4. Add an experience card and gallery images which will be used in your experience page.
    5. What's Included
    6. What's Not Included
    7. Hotel Guests only - this will be toggled on automatically, as the platform recognizes this experience is exclusive to hotel guests.
    8. Select the confirmation method: by default, Instant
    9. Select the users that will receive notifications for this experience or add new ones clicking on "Add new account email"
    10. Reservations email that will be notified of each booking
    11. Choose "Per Quantity" as Pricing Type
    12. Select the payment method that best fits your requirements
    13. Create a new pricing schedule, including your max daily capacity
    14. Add Taxes & Fees: one or more to add on top or include in the price, in amount or percentage.
    15. Establish your Booking Window (how far in the future you want to receive bookings) and Stop Sale (when do you stop accepting bookings)
    16. Set a cancellation policy
    17. Add Things to Know that will enrich your experience content
    18. Optional: Accessibility Information
    19. Optional: Waivers
    20. Optional: For experiences such as in-room amenities, this feature should be enabled. Be sure to include questions asking guests to provide their name and booking reference. You can also add additional questions such as preferred delivery time, custom message, or selection options when multiple choices are available.
    21. Optional: Extras (please ensure images are added for each Extra)
    22. Select Check in Type
    23. Click Finish and decide the publish mode: Active, Draft or Hidden.

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